Aged and Dementia Programs

At some stage in our lives, many of us will care for someone who is ageing, perhaps frail and who needs extra support.  This may happen suddenly due to an event like a fall, or it may be gradual due to memory loss, changes in mobility or an illness.

Becoming a carer can be overwhelming and confusing.  Understanding how services work can be time-consuming and complex.  If you are still working, it can mean a lot of juggling. Naturally people worry about what it means for their own health and independence.  We can help you to make sense of what you need.  

Carer Support Workers

Carer Support Workers can advise you of service and support options. When you call our service we will connect you to a carer support worker to assist you by telephone and arrange to meet with you face-to-face. Every situation is different so much of their job is to listen and work out how best to help you manage your caring role. They will connect you to ongoing care services and assist you with information, strategies and resources. If your family has had a recent diagnosis of dementia, our Dementia Phone Support team may assist you.

Together we will help you plan for the future.


Regular breaks are important to ensure that you do not get to the stage of feeling completely overwhelmed or worn out.

Planning your respite might involve having a paid worker in to help one afternoon a week.  The person you care for might attend a regular session at a day centre or go on an outing.  It could be a booking for residential respite every few months, or regular overnight stays at a community respite house.  It might mean having a family member or friend take over care regularly for a few hours on a weekend.  These breaks are a way to help you restore your energy.  We can help you to think about and plan for these breaks. 

Carers of a person with dementia may also find this guide to getting the most of respite care information.

Commonwealth Home Support Program

Our Commonwealth Home Support Program aims to support carers and care relationships. We offer a range of respite services that provide supported activities for older people with care needs, and supports and resources for carers

Services may vary depending on where you live and the kind of assistance you require. Read more about the different options.

Carer Workshops

We host around 20-30 workshops a year.  We can also recommend workshops from organisations such as Dementia Australia and other community health organisations which may be helpful for you. 

Some things you need to know as a carer don't come naturally, so our workshops cover a range of topics such as understanding services, learning new skills and techniques (particularly when someone's behaviour changes) and ways to look after your own health and wellbeing.

Have a look at our events and workshops for carers of older people.  Some of them are dementia specific.


Maria and Peter’s story

A little while ago Peter had a fall and was admitted to hospital. Physically he recovered well and they sent him home after a week. I noticed soon after though that he was getting stressed easily and had trouble reading the paper.


Read more about this program in brochures